Shipping policy
This policy explains how Green Gift Global LLC ("Green Gift Global", "we") ships orders placed at our online store.
At a glance
| Shipping rate | Flat $8 per order, any U.S. address |
|---|---|
| Delivery estimate | About 10 days from order to doorstep (6–8 business days) |
| Where we ship | All 50 states and Washington, D.C. |
| Returns | 30 days from delivery, unworn with tags; customer pays return shipping |
| Refunds | To your original payment method within 7 business days of receiving your return |
Shipping rate
Shipping is a flat $8 per order to any U.S. address. The rate is the same for one piece or many, and it is shown at checkout before you pay.
Delivery time
Please allow about 10 days from the day you place your order to the day it arrives. This window covers order preparation (many pieces are sewn in small batches) and transit with the carrier. At checkout it appears as Standard Shipping, 6–8 business days, which works out to about 10 calendar days. Delays caused by weather, carrier disruptions or incorrect addresses can occasionally extend this window; if your order has not arrived after 10 days, contact us and we will look into it right away.
Where we ship
We ship to street addresses and P.O. boxes in all 50 U.S. states and Washington, D.C. We do not currently ship internationally.
Tracking
When your parcel leaves for the carrier, we email you a tracking link.
Lost or damaged parcels
If a parcel shows as delivered but you cannot find it, or arrives damaged, contact us within 14 days of the delivery date with your order number and, for damage, a photo. We will work with the carrier and send a replacement or refund.
Address changes
Contact us as soon as possible if you need to change your shipping address. We can update it as long as the order has not been handed to the carrier.
Contact
Green Gift Global LLC, 5441 S Macadam Ave 4530, Portland, OR 97239, United States. Reach us through our contact form or by email at support@greengiftglobal.com.